Domestic Shipping:

• Standard Shipping:
• Free for orders over $100.
• $10 flat rate for orders under $100.
• Estimated delivery time: 3-7 business days.
  
  
• Express Shipping:
• $20 flat rate.
• Estimated delivery time: 1-3 business days.

Processing Time:

• Orders are processed within 1-2 business days.
• Orders placed before 12 PM AEST are typically shipped the same day.
• Orders placed on weekends and public holidays will be processed the next business day.
• If you need your order ASAP, shoot us an email and we'll hustle to get it out to you in no time!

Tracking:

• All orders include tracking information, which will be provided via email once the order is dispatched.

Returns Policy

Damaged Items:

• If you receive a damaged or defective item, please contact us immediately at info@goldietan.com.au with your order number and photos of the damage.
• We will arrange for a replacement or refund at no additional cost to you.

Change of Mind:

• Sorry, but we don’t do refunds for change of mind purchases. If you need to tweak your order, email us before it ships.

Address Errors:

• We’re not responsible for incorrect addresses. If we need to redirect your package, a fee will be charged. Double-check your details at checkout – let’s avoid a tan-tastrophe!

Customer Service:

• For any other issues, shoot us an email. We aim to respond within 1 business day.

Thanks for choosing GOLDIE TAN – your perfect glow is our top priority!